Archive for September, 2007

“I’d like to reach a person, please….”

Tuesday, September 11th, 2007

So many companies have set up their incoming telephone lines with speech recognition options or button-pressing options. It can be very frustrating trying to reach a human. Now comes GetHuman, the “database” of magic codes that let you reach a live person. Let’s hope your bank, insurance company, credit company, and so on is listed here.

If it is not, and you get a voice recognition system on the line, swearing sometimes gets you to a human — even direct to Customer Relations. But if you are calling a medical facility, it just might get your call routed to the Psych Department.

Yeah, well…. no surprise here

Thursday, September 6th, 2007


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